Johnson’s Appliance Repair, LLC
What People Are Saying About Us
The following are real testimonials from real customers that we’ve served recently:
New owner of a home and discovered noise and grinding in clothes washer. Bob was on time and easy to work with. Diagnosed the problem as an internal bent frame due to prior hidden damage. Unfortunately, in-repairable by conventional means… no possible parts & pieces available to repair. HOWEVER, Bob suggested and demonstrated how I could try to bend and brace the minor bend in the frame to regain alignment and eliminate noise. He was kind enough to leave the panels of the washer so I could easily make the repair myself.
Great service, great guy and only charged basis service call fee since he didn’t actually repair it. Save the dryer from self destruction, saved me the cost of a new washer and more than earned this recommendation. CALL BOB ~ Dick – Wyoming, MI
We called Johnson’s on a Friday morning after our dryer went out. They were at our home within hours and made the repair at a fair price. I am impressed with the professionalism and customer service from Johnson’s. Will definitely use them again! ~ JP – Jenison, MI
Called Johnson’s repair about a broken washer and ice maker. Bob was out the following day and quickly diagnosed and repaired the washer without any unnecessary tinkering or pulling stuff apart. Bob was upfront with me regarding the ice maker, telling me that he did not feel comfortable about working on the model I had and wouldn’t charge me for the service call. He honored the discounted rate offered through their website and was on his way. Would highly recommend and will be calling them again should anything go awry. ~ Adam – Allendale, MI
Bob is great. He calls if he’s going to be a little late, or to ask if he can come a little early. He’s fair–reduced a charge after seeing that it didn’t take him as long as expected. His work has always been top-notch, both on my refrigerator and stove. ~ Amy – Grand Rapids, MI
Fast, high quality service at reasonable prices. Called on Friday morning and had a technician evaluate the same day. Part was ordered and my fridge was fixed by Wednesday. ~ Jennifer – Jenison, MI
I had an issue with a small fire in my dryer and needed to determine if it was safe to continue to use it. Bob was able to pinpoint the problem and advised on what steps to take to keep this from happening again. He was very professional and the cost of the service call and diagnosis was very fair. I would definitely recommend Johnson’s to anyone looking for appliance service. ~ Kevin – Hudsonville, MI
Bob repaired my dryer the day after I called. Good price and great friendly, informative, and professional service. Would definitely refer Johnson’s to anyone, and will use them in the future. ~ Ken – Caledonia, MI
We came home from vacation recently, and realized there was an issue with our washing machine. Of course it was the Memorial Day weekend — called first thing on Tuesday morning. Alicia had Bob over here later that morning. He explained the problem, and was incredibly honest about possibly even just buying another machine. I opted for the repair — the part was ordered and two days later I was contacted and scheduled the second visit. This is a first class outfit, and I would highly recommend doing business with this company to everyone I come in contact with. Excellent people to work with from the first call to completed job. A++
Thanks very much Johnson’s! ~ John – Hudsonville, MI
Call Today! 616-438-4216
I have utilized Johnson’s Appliance Repair for multiple appliances including our refrigerator, washer, dryer, and dishwasher. Bob is always on time, friendly, polite, and efficient. He provides an estimate after assessing the problem and is very honest about when the costs of repairs approach the tipping point of buying a new machine. His rates are very reasonable. I will continue to use Johnson’s for our repair needs. ~ David – Ada, MI
We have been a customer of Bob’s for years. He has done work on our washer/dryer as well as several trips to fix our Refrigerator, with one again today on 3/20/17. I have always been impressed with his punctuality and he always leaves his shoes at the door without being asked, that is rare to find a person who respects your home. The repairs have always been more than fair with cost and he has always given us options and priced out the cost in advance (no surprises). Once he even recommended we replace the unit instead of fixing it as other problems were most likely to occur costing us even more repairs. This action showed me he was truly looking out for our welfare instead of making a repair that could make him more money.
I would highly recommend Johnson’s Repair and will continue to send friends to them in the future. Great service, great price and HONESTY. ~ Brian – Wyoming, MI
Excellent service. Great personnel and informative. ~ Rob – Wyoming, MI
I had a great experience. Making the appt was easy, the serviceman arrived exactly on time, he was able to fix my dead oven in less than an hour and everything went very well. I will definitely use these folks again! ~ Dale – Grand Rapids, MI
I found Johnson’s online based on the positive reviews, so I find it only appropriate I leave one for other newbies.
I’m a first time homeowner and new to the area; I called for an appointment Monday evening and Bob came right at the scheduled time Tuesday morning. The service was fast, efficient and affordable. I would (and will) highly recommend Johnson’s for any repairs you need done.
Thank you for fixing my dryer Bob! ~ Becca – Grandville, MI
Fast, friendly, and affordable!
Bob was on time (even a couple minutes early) for my 8am appointment to repair my oven. He was very friendly and repaired my oven quickly at an affordable price. If I ever need service in the future, I will definitely call them again! Highly recommended! ~ Jennette – Jenison, MI
Call Today! 616-438-4216
As stated in multiple other reviews, Bob was on time, professional, informative, and quick. I would highly recommend Johnson’s Appliance Repair. ~ Matt – Grandville, MI
Fantastic service! Have had out to work on multiple appliances, always on time and explains everything. Very friendly service and I would highly recommend to anyone looking for help!!! ~ Chad – Hudsonville, MI
Fixed my dryer the same day I called for repair. It is working good as new for a fair price. I highly recommend. Will use again! ~ Bill – Grandville, MI
Professional, friendly and fast service at a reasonable price!. Thanks so much! ~ Craig – Grand Rapids, MI
Bob is very honest and knowledgeable. He does great work and would recommend to anyone. He made repairs to our gas dryer and completed the repairs quickly. ~ Mike – Hudsonville, MI
CANNOT say enough wonderful things about Bob. My oven control panel broke just before Christmas and he came out the same day we called to assess/quote, then within 4 days (including a weekend!) my oven was fixed and ready for the holiday. He totally saved our family plans, was professional, personable and had a FAIR price!
I’d much rather support a local businessman like Bob than a large company! ~ Liz – Jenison, MI
Call Today! 616-438-4216
Honest and quick service! ~ Jennifer – Grand Rapids, MI
Bob has been out to service many different appliances at our house. Simply put his work is top notch. We always come back because he is one of the most honest people I have encountered when it comes to fixing things. I will continue to recommend him to friends, family and neighbors. Thank you, Bob! ~ Sara – Grandville, MI
Our refrigerator stopped cooling on a Monday afternoon. We had just moved to Grandville two weeks prior, so not knowing who to call, I searched on the Internet for a repair company. The box store I called was not available until Friday, so I called Johnson’s Appliance Repair. Bob was able to get over to complete the repair on Wednesday. Bob was punctual and very friendly. The work was completed in a timely manner and he was on his way. I highly recommend Bob Johnson for your appliance repair needs. ~ Pam – Grandville, MI
This is a long overdue thanks to Bob Johnson. He came to my house to service my washing machine. Unfortunately it would have cost more to fix than to buy a new one per his honest quote. He gave me good advice on my options though and I took his advice and now have a great machine at little cost.
But what I mostly want to thank him for is he also looked at 2 other appliances I have issues with and gave me free advice after looking at them.
I will definitely suggest Johnson’s Appliance Repair to anyone I know! And, I will be calling him again soon for other appliance repairs I need taken care of.
Thank you Bob!!!!! ~ Sandy – Byron Center, MI
Bob arrived right on time and went right to work! Within an hour, even with a few unexpected glitches in the process, my freezer was put back together and ready to go! Bob was very nice and no question we would call him again when we need another repair! Thanks, Bob! ~ Julie – Allendale, MI
Thank you for your fast, professional service at a very reasonable cost. I will definitely recommend you to my friends and family! ~ Wendy – Hudsonville, MI
Very pleased with your service! I called at 10:30am had an appointment that day at 2pm to which Bob was promptly here on time. Estimate and service done by 2:30. Couldn’t ask for better! I will not hesitate to recommend Bob and Johnson’s Appliance Repair! ~ Bob – Grand Rapids, MI
Call Today! 616-438-4216
Excellent service! I thought it was my washing machine leaving black marks all over my clothes, but Bob knew immediately that it was from the dryer. I was concerned that we may need to obtain a new dryer, but he had it fixed in a short amount of time and problem was solved. Bob is honest, reliable and very personable. Will definitely call him again. ~ Beverly – Grandville, MI
It’s never any fun when an appliance goes on the fritz, but Bob from Johnson’s Appliance Repair made it an overall quick and easy experience. From scheduling an appointment to having the repair completed, the process was very smooth and stress free. Bob was right on time and was able to fix the issue with my refrigerator. I know that if I ever have any issues in the future I will be calling Johnson’s! ~ Tracy – Wyoming, MI
Bob repaired my dryer. He was on time, friendly and professional. I would recommend him to anyone. ~ Stefanie – Jenison, MI
Prompt, excellent, professional service. ~ Brian – Hudsonville, MI
They responded quickly with friendly and effective service. I will always call Johnson’s for our appliance repair. ~ Ryan – Grandville, MI
OMG!! I needed my dryer repaired ASAP because I was leaving for vacation and needed to do my laundry before I left. I called Johnson’s Appliance Repair and explained my situation to Alicia. Alicia was able to schedule an appointment for the very next morning. Bob Johnson arrived right on time and was very courteous and professional. Bob explained the problem thoroughly and answered all of my questions. My dryer needed a new part which Bob ordered immediately and was delivered the very next day. So happy and impressed! I will definitely be telling my friends about the great service I received from Johnson’s Appliance Repair. ~ Sharon – Grand Rapids, MI
I called Johnson Appliance at 8:00 am on a Friday and they were already booked. However, they squeezed me in and I was so happy to not to have to wait until the following Monday! Bob was quick and personable and I was happy to have my dryer fixed!!! Thank you Johnson Appliance!!! ~ Wendy – Hudsonville, MI
Call Today! 616-438-4216
I wanted to let everyone know that if they need any appliances repaired, I feel comfortable and confident recommending Bob Johnson from Johnson Appliance Repair. He is reliable, on time for his appointment and charges a fair rate for the repair. He will do a thorough job on the repair. You can feel confident the repair is done right the first time. He is very personable and listens to any concerns you might have. I am very happy to have used Bob Johnson, and will continue to use him in the future!
Sincerely, ~ Dana W – Grand Rapids Twp
I was very happy. I called in the morning to set up a appointment to fix my dryer. I figured it would be a few days out before he could make it over. I was very happy to to know he was able to be over at 12:30. And it was right at 12:30 that he knocked on my door. No appointment windows. He had my dryer fixed in no time and was very helpful. And as a bonus it was fixed at half the price then it was last time. I would highly recommend them. Thanks. ~ Travis – Grandville, MI
This morning, Bob Johnson saved our bacon once again with a stellar repair and customer service. Two nights ago, I called after 5pm and left a message that our refrigerator needed a repair. Alicia from his office called back later that evening to schedule an appointment! I was impressed! Bob has repaired our range, dishwasher, dryer and now refrigerator. Thank you for your service! I highly recommend Johnson’s Appliance Repair! ~ Peter – Lowell, MI
I’m so glad we have discovered this company! We have had three kitchen appliances repaired and have saved hundreds of dollars over buying new. We always get a prompt call back. Service calls are easy to schedule and he has always had the part in his truck. Amazing! Highly recommend. ~ Kendra – Lowell, MI
Johnson’s Appliance Repair is a great company and I would highly recommend them to others! Alicia was very courteous and polite on the phone and was able to schedule our repair in a timely manner. We’ve known Bob for years and have used his services in the past. Recently, we needed a repair to our oven. As always, he was prompt and professional. He does a thorough job, doesn’t leave a mess and gives an honest opinion about the repair. ~ Brook – Cedar Springs, MI
I called at 8 am and had an appointment for 3:30 that day. Bob showed up promptly, reviewed the situation with my oven heating element (which was thoroughly fried), and had it fixed at a reasonable price within the hour, so we had baked potatoes with dinner that same night!
Being known as the neighborhood “Treat Lady”, I can’t imagine being without my oven for long. Thanks for the great service. I will definitely call if a need arises again and would be happy to recommend you to friends and relatives.
Keep up the good work – love to see family businesses thrive!! ~ Dana – Wyoming, MI
Call Today! 616-438-4216
Bob was right on time and the price to fix my dryer was very fair. Scheduling was also awesome. I had called a place before calling Johnsons’s and at the other place the lady was extremely rude because before I left the house for work that morning I forgot that I should probably check the brand of the dryer. I knew it wasn’t some weird brand but the lady wouldn’t even talk to me or schedule me an appointment which would have been days away. Johnsons’s said it’s no big deal and I had an appointment the next day (I asked for the next day, they probably could have come the same day). I will definitely call them with any other needs and recommend them to others. Thanks Bob 🙂 ~ Amy – Rockford, MI
My refrigerator quit working and I decided to try and fix it myself and quickly found out why there is a need for guys like Bob. The experience I had from the time I placed the call was very professional! ~ Andy – Coopersville, MI
My experience with Bob was fantastic — he was available to come out the same day as I called. He was a pleasure to have in the home, and was quick and reliable with his diagnosis of our sick dryer. He ordered parts and said they would take a couple days, but to my surprise, the NEXT DAY he was back! 🙂 He kept me in mind when he had a cancellation and came back and finished the repair so I was only without a dryer for a couple of days! Would definitely recommend! Side note, he’s very pet friendly!!! ~ Thomas – Grand Rapids, MI
As sad as I am to have to call Bob, I am so happy when he walks through the door. He is a cheerful presence in the face of appliance disasters. His service is prompt and affordable and I would not hesitate one moment to recommend him to any of my family or friends. Bob is simply the best! ~ Linda – Grand Rapids, MI
Great guy! Great work! Great price! Bob is like one of the family. ~ Amy – Grand Rapids, MI
Call Today! 616-438-4216
Great service, I called them and they were able to come out immediately and fix my oven. Great service and great expierence. ~ Leslie – Wyoming, MI
It was a pleasure having Bob come fix our oven. Not only was he timely, he was very friendly and knowledgeable. Johnson’s Appliance was very flexible and accommodating to our schedule. We really appreciated Bob coming to fix our oven just in time for the Thanksgiving holiday. Thanks so much! ~ Becca – Grandville, MI
Bob – Thanks for the great repair job on the dryer. I’m so glad my dad used your services years ago & recommended you to us. Keep up the good work. ~ Scott – Grand Rapids, MI
What I liked best is I didn’t have to wait all day long for a repairman to show up. I was given a time and the repairman was punctual. ~ Sharon – Grand Rapids, MI
We have used Johnson’s Appliance Repair for several years now and have recommended this company to many friends and family. Bob is always on time, if not early and is very responsive to my repair needs. He is honest, friendly, and a knowledgeable repairman. I absolutely recommend this company for any appliance repairs! ~ Jill – Grand Rapids, MI
Great! Quick and competent services. Came out the same day, and did a great job. ~ Catherine – Grand Rapids, MI
We have used Bob Johnson on 3 occasions. Each time he was prompt, courteous, and knowledgeable about the needed repairs. I would recommend him and will not hesitate to call him again for appliance repairs. ~ Steve – Byron Center, MI
Bob Johnson came out 20 minutes after I called to fix my refrigerator. Great person and service and I have never experienced anyone in service coming out so fast. ~ Cindi – Byron Center, MI
Call Today! 616-438-4216
Our experience with Johnson’s Appliance Repair was excellent from start to finish. Scheduling was very convenient, as we were able to get an appointment very quickly. Bob was running ahead of schedule for the first visit and a little behind schedule the second visit, and on both occasions Johnson’s called to make sure we wouldn’t be inconvenienced with the adjustment in our appointment times. Bob was courteous, knowledgeable, fair, and honest about our washer repair options. He even insisted on paying for one of the parts we needed, due to forgetting to include it in his original estimate. We would definitely recommend Johnson’s to family and friends! ~ Kristy – Hudsonville, MI
Bob has fixed a couple appliances for us. The first time was a few days before Christmas. It was the first time my wife cooked for my parents so she was a nervous wreck when she tried to clean the oven the day before and it would not unlock. Bob was able to fix the oven that day and we haven’t had any issues since. BTW, Everyone loved the meal; my wife is a great cook!
Recently Bob replaced a broken water filter housing on our fridge. He was running a few minutes behind schedule from the previous job and called to let me know. When he showed up a little while later, he quickly figured out the issue, order the required parts. Then in a couple days came back and finished up the job.
I would recommend Bob to any friends or family that are in need of an honest and professional handy man to repair their appliances. Hopefully I won’t need to call him myself, but when my next appliance breaks, I know who to call to fix it right away. ~ Matt – Ada, MI
Bob has been to our home several times over the years. He is extremely knowledgable about various products and brands. He has always been very fair in his billing practices as well. I have given his card to many of our friends. He is the only repairperson I will call. ~ Lisa – Grandville, MI
Quick turn around time from the time I called until Johnson’s arrived at my door. Very efficient and friendly. Got the job done in a timely fashion. I was very impressed and would high recommend Johnson’s anytime to any one.
Thanks for your great service. Your magnet is on our refriigerator. ~ Bob Brewer, owner of Brew’s Creations in Floral – Grand Rapids, MI
Johnson’s Appliance Repair was willing to come out at my convenience and did a very thorough evaluation. Bob helped me choose the most economical repair for my oven and I felt like he was very honest. It has been over a year and my oven is still working great. I will call Bob in the future for all my appliance needs. ~Sharol- Comstock Park, MI
Call Today! 616-438-4216
Hi Bob, I wanted you to know the good service you gave me about our washer last Friday. I really appreciate what you did. Thanks again. ~Thomas- Alto, MI
I wanted to call and let you know that Bob did a wonderful job. He came out when nobody else would at almost 5pm. I was so grateful. I called 8 other people and it was the weekend and they were not willing to come out like he was. I honor him greatly. Bob is a good man. ~Ann- Grand Rapids, MI
I have been dealing with Bob for over 2 years now and he is one of the most honest and trustworthy people that I know. I wanted to let you know that I left a good review for him on www.yp.com. “Bob offers complete quality from start to finish. Very knowledgable and prompt, does a great job and is very thorough, and his services are still resonably priced. I would definately recommend this company.” ~Kim- Grand Rapids, MI
I called to tell you I appreciate your service. Bob showed up on time and was very professional. Talking to you on the phone to set up the appointment was a pleasant experience. We will call you in the future. Thank you! ~Jackie- Grand Rapids, MI
Call Today! 616-438-4216
We would love to hear your feedback!
Thank you for using Johnson’s Appliance Repair. We would love to hear about your experience. We would greatly appreciate it if you took the time to submit a testimonial for our website or review us on Angie’s List or Google+.